Installing new stone is a big opportunity to improve the look and feel of your home,

so you’ll want to get it right. That's why we'll be with you every step of the way!

Our highly trained and experienced team will provide a complete quote so you’ll know ahead of time just how affordable our products can be.


Then, after carefully measuring your home’s surfaces, we create a computerized template of your layout, so we can match up seams precisely and make your granite, marble, or quartz countertops look great!
We then use state-of-the-art "Breton" Italian-made cutting machines to precisely cut each slab and guarantee a perfect fit.


As part of our installations service, we will remove your existing counter tops if necessary, and then make your new Stone Age Granite home look fantastic.  Our team is there to answer any questions you might have from the time you first contact us until the job is completed




FAQ SECTIONS:

Quotes and Pricing
Care and Maintenance of your stone
 Physical requirements
Notes on preparing for an installation


 
Quotes and Pricing


How long does it take to get a quote?

We aim at providing estimates within two working days. If we have all the information needed, to begin with, of course, it helps a lot!


What information do I need for an estimate?
For an accurate estimate, we would need your personal information including name, address, phone number, email address. We would also need specific dimensions of the areas you want to be quoted, the sink type (top mount versus under mount) and the name of material (if decided). If you don't know the specifics, we will quote Category I granite with a standard edge profile. You can use the online contact form, fax, email, or simply bring in the information.

Do I need an appointment to visit your showroom?
Nope. We’re here from 8:30 to 5:00  Monday to Friday, and 10 a.m. to 1 p.m. Saturdays.

Is installation included in the quote?
Unless otherwise requested, installation is always included in our pricing.
We provide all the templating, fabrication, sealing, delivery, and installation for our counter tops. If it is a small project and you want to attempt the templating and installation yourself – for example for a single vanity or table top – please specify and we will price accordingly.

We typically schedule installations anywhere from two to six weeks ahead, so it is important to plan ahead to coordinate with your cabinet installation. Following your cabinet installation, we will template the cabinets and usually install the countertops within a week, but you need to get on our schedule well enough ahead of time to accommodate for that.

How long will the templating and installation take?
Please allow for at least an hour for templating. You should be there for a short period of time in case we have any questions. If you have contracted us to remove your existing counter tops, assume additional time might be needed. Installation usually takes anywhere from three hours to a day for an average kitchen, depending on complexity. If you have a plumber scheduled to reconnect your plumbing the same day, please be sure to schedule them as late in the day as possible or the following morning.

Is granite expensive?
There is a common misconception that granite is extremely expensive. Granite is typically comparable, usually even less expensive than either quartz or Corian. We price each project individually dependent on the size shape of the layout.


What do the different categories mean?
Granite is priced in four price categories. Our category one granites are the least expensive of all the colors available. You can expect about a 20% price increase between price categories. Granite is priced based on its availability rather than quality. Because we purchase directly from the quarries around the world, we have the choice of the best materials.


How close will the estimate be to the final invoice?
The original quote is based on the measurements you provided to us. The more accurate the drawings you provide, the more accurate the price. We determine a general square footage for your project, and at we determine if that number is accurate. We will let you know if there is an inconsistency with the square footage.

What are your deposit requirements?
We require a 50% deposit at the time of ordering. We will not hold material, or template without the deposit. Final payment is required following installation of the tops. Once you have obtained an estimate, we encourage you to select a specific color and schedule your project.

Do I have to purchase the whole slab?
No, you only pay for what is required. If there is remaining material from your job, we sell it as remnants. We do, however, ensure that we have enough material should your project require more than one slab.

Do you have remnant pieces?
We have remnant pieces from other jobs that we offer at a discount. They are perfect for smaller vanity tops, island tops, and tables.
 

Care and maintenance of your stone.

Can I cut on my granite counter tops?
Only if you want to ruin your good knives! Granite is harder than your knife blades and will dull them very quickly. Although you won't damage your countertops, we recommend using cutting boards.

Can I set a hot pot or pan on my counter top?
You bet! Unlike other countertop surfaces heat will NOT damage granite in any way.

Can I damage my granite?
Daily use shouldn't damage granite counter tops, but like any solid surface, high impact blows can cause harm. Because of its mineral structure, it can chip if subjected to sharp, hard objects. Also, if unsealed, granite can stain.

Does granite stain?
All stone is porous to some degree, but granite has very little porosity. With yearly sealing, you should never have an issue with your granite staining. The sealer fully protects the stone from absorbing a stain. We now offer a permanent sealer that makes yearly maintenance a thing of the past!


Does granite hold bacteria?
The granite that has been, and is kept properly sealed does not harbor bacteria. It is safe to use in food preparation areas and commercial kitchens.
 

Physical requirements.

How do I clean and care for my granite counter tops?
Daily Cleaning:
Clean granite with a neutral cleaner, soap, or mild liquid dishwashing detergent and warm water. For best results use a clean cloth. Too much soap or cleaner may leave a film and cause streaks. Rinse the surface thoroughly with warm water and dry with a soft cloth. Paper towel also works well. Windex or products containing lemon, vinegar, acids, or abrasives should never be used, as the ammonia reacts differently to each stone and can cause permanent streaking. Avoid detergents that can be abrasive and contain chemicals high in acid or alkaline. These products break down your sealer and cause premature staining. A mixture of 5% rubbing alcohol and 95 % water will keep your counter tops in showroom condition.

Sealing:
The most important part of your natural stone countertop is understanding that it is a porous material, and can be penetrated by water, oils, grease, and chemicals. Although polished granite is relatively dense and the least porous of all materials, all natural stone should be regularly sealed. It is a simple and inexpensive way of keeping your stone beautiful.

Stone Age Granite uses an impregnating sealer that defends against all types of stains. Counter tops should be re-sealed once a year and sealer can be purchased at our showroom.  In total, the process shouldn't take more than 10 minutes per year! We do offer a permanent sealer so that you never have to think about maintenance again!
 
What is the thickness of my counter top?
All granite counter tops that we install are approximately 3cm thick, or an inch and a quarter. Because it is a natural stone, slabs can vary in thickness by an eighth of an inch. This thick material is used for structural reasons and does not need to be installed over plywood; the countertops can be installed directly on your base cabinets.

Do I need to reinforce my cabinets or floor when installing natural stone countertops?
Although granite is heavy, any level base cabinet will support the granite. Granite needs to be consistently supported rather than having reinforced supports. Cabinets need brackets for any overhang greater than 10-12". The weight of the countertops is distributed equally over the kitchen, so your existing floor supports will be sufficient.

Will my granite look like the sample?
If you have a sample from a slab, it will be similar in color and pattern to the large slab. Bear in mind you are looking at a very small representation of a large piece, which may have much more veining and color variation than the sample.

What is the difference between an under mount and a top mount sink?
A top mount sink is a traditional sink where it drops in and the rim of the sink sits directly on the counter top. An under mount sink is mounted from the bottom of the countertop so you don't see the sink rim. You may use either type of sink, however, if you have an existing sink you would like to use , it has to be used as a top mount.

How are seams done and can you see them?
Granite comes in slabs that are 9' to 10' long by 5' to 6' tall, therefore, many kitchens do end up with a seam. Once we have seen your cabinet layout and you have selected material, we can determine where, if any, seams would have to be placed. Of course, seam placement is ultimately at our discretion based on slab size and veining. You can make requests to your salesperson prior to templating. The visibility of seams will vary depending on the graining, color, and pattern of the slabs. Onsite, we use state-of-the-art suction machinery and color matched epoxy to ensure your seam is as tight as possible. Although seams are visible and can be felt, most customers have found that the beauty of natural granite outweighs the concern of seams.

How large can granite overhang?
Granite can support its own weight up to 12" unsupported, as long as the top is all one level. If it is an especially long counter top, we still recommend brackets or posts; always better to be safe than sorry. With raised counter tops for seating, there must always be some type of support underneath. Never allow someone to sit or stand on an unsupported area.

How are sink and stove cutouts done, and can I keep the cutouts?
Undermount is fully cut out, then the inside of the hole is polished. The counter top is sometimes flipped over and reinforced with metal rods for extra support. Sink and cooktop cutouts are sometimes cut onsite due to the chance of breakage during transport. You may keep the cutouts if requested in advance. Please keep in mind that because of how the corners have to be cut, they are typically much smaller than expected. We charge extra to polish your cutouts.


Notes on preparing for an installation:

  •   Granite is usually 3cm (1 3/16”).
  •  Please allow no more than 12" of unsupported stone (overhang) on single level cabinets without support brackets. All half walls with raised tops typically need support brackets or posts.
  •  Please be sure your sink fits in your cabinet.
  •  Please check your faucet to ensure the fixture, handle, and plunger will not interfere or be obstructed by a raised top or window hardware.
  •  All cabinets must be fully installed and all necessary appliances and fixtures, including sinks, faucets, soap dispensers, cooktop, and slide in range must be on the job site for the scheduled template date.
  • Stone Age Granite removal of existing tops does not include plumbing or electrical disconnection, as we are not licensed in these areas. We also cannot remove or modify cabinetry but can provide details of tradesmen who do this.
  •  It is expected that countertops are free of objects if they are being removed and that the sink cabinet is emptied.


Phone:  403-332-0953

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Call or email us today for a no-obligation estimate.

Installation FAQ's